Frequently asked questions

Inkuity.fit is free gym management software for independent gyms, fitness studios and personal trainers. It replaces paper registers and spreadsheets with QR code check-ins, membership and payment tracking, automatic WhatsApp renewal reminders and live analytics, and gives every member a branded app for workouts, nutrition and streaks. It runs in any web browser and installs on phones like an app.

Inkuity.fit is built for independent fitness businesses: gyms, fitness studios, CrossFit boxes, yoga studios, martial arts and MMA academies, dance studios, personal trainers, sports clubs and wellness centres. Plans can be time-based (monthly, quarterly and so on) or session packs, so it fits both open-gym memberships and class-based businesses.

Setup takes about two minutes. Click "Start free", create your account and verify your email. The onboarding wizard then walks you through your gym profile, generates your QR code and sets up your member portal, so your first member can check in the same day.

No. Check-ins work with a printed QR code that members scan with their own phone camera, so there are no turnstiles, card readers or tablets to buy. You can run the dashboard from any phone, tablet or computer with a web browser.

You can add members from the Members page with their name, phone number and plan. Members can also join themselves: the first time someone scans your QR code they are added as a trial member, and you can activate them with a plan and payment in one step. There is no spreadsheet import yet; if you have a large member list, email contact@inkuity.com and we will suggest the quickest way to bring it across.

Yes. Inkuity.fit is a Progressive Web App (PWA) that works in any browser on phones, tablets and desktops. Owners and members can add it to their home screen for an app-like experience without going through an app store. Native iOS and Android apps for gym owners are also in development.

Currently, each Inkuity.fit account supports one gym location. Multi-location support is on the roadmap; each location will have its own QR code, members and analytics.

Yes. Inkuity.fit works worldwide and is used by gyms in 42 countries. Prices and payments can be recorded in 15 currencies (INR, USD, EUR, GBP, AED, SAR, OMR, KWD, QAR, BHD, SGD, HKD, AUD, CAD and NZD), and the dashboard and member portal work in any country with an internet connection.

Yes. The seven calculators on the Free Tools page (BMI, BMR and TDEE, body fat, macros, calorie deficit, ideal weight and one rep max) are free for anyone to use, with no sign-up or email required.

There is no catch. Every feature of Inkuity.fit is free today, with no credit card, setup fee or trial clock. In the future we may introduce paid plans with advanced tools for growth and management, but there will always be a free plan with everything you need to run a gym.

No. You can create your account, set up your gym and start checking members in without entering any card details.

Today the free plan includes every feature. Going forward, it will always cover what you need to manage a gym day to day, and at minimum QR code attendance for a limited number of members, payment and expense recording, and in-app announcements, as set out in the Terms.

Possibly. Paid plans may come in the future for gyms that want advanced tools for growth and management. They will be optional: the free plan stays, and existing gyms will hear about any new plans well before they launch.

When you create your gym, Inkuity.fit generates a unique QR code. Print it and put it up at your entrance. Members scan it with their phone camera to check in, with no app download or extra hardware, and the check-in appears on your dashboard instantly.

They are added to your gym as a trial member and their check-in shows up on your dashboard with a "trial member checked in" alert. From there you can activate them on a membership plan and record their payment in one step.

Yes. The dashboard shows a live "In gym now" count and today's check-ins, with each member's check-in time, current streak and how many days are left on their plan.

Yes. Every check-in is stored, so you can see each member's full attendance history and streak, browse all check-ins by date, and export check-in history as a CSV file.

Yes. When a membership is about to end, Inkuity.fit automatically sends the member a WhatsApp reminder two days before the end date, and another two days after it lapses, so renewals no longer depend on someone remembering to message.

You can create time-based plans (for example monthly, quarterly or yearly) and session packs (for example 10 or 20 sessions, with an optional validity period in days). For session packs, each check-in uses one session automatically, and you can choose whether trial check-ins count.

You record payments in the dashboard as cash, UPI, Paytm, PhonePe, bank transfer or other. Inkuity.fit does not process card payments itself. If you add your UPI ID, members in India can see it in their portal and pay from their UPI app; you get a notification to confirm the payment.

Inkuity.fit supports 15 currencies: INR, USD, EUR, GBP, AED, SAR, OMR, KWD, QAR, BHD, SGD, HKD, AUD, CAD and NZD. You choose your gym's currency during setup, and plans, payments and reports use it throughout.

Yes. The Staff & Finances page records staff salaries and other expenses alongside your membership income, so the dashboard shows net profit for the month and how it compares with the previous month. Staff and expense records can be exported as CSV files.

Yes. Check-in history, payments, and staff and expense records can each be exported as CSV files that open in Excel or Google Sheets.

Every member gets a personal fitness portal branded with your gym: QR check-in, custom workout routines from a library of 100+ exercises, live session logging with sets, reps and weight, an AI calorie tracker that logs calories and macros from a photo of a meal, check-in streaks and a consistency score, automatic personal records, smart workout suggestions, a referral program, and direct feedback to the gym.

No. The member portal opens in the phone's browser at your gym's own Inkuity.fit link, and members can add it to their home screen so it works like an app. Nothing needs to be installed from an app store.

Members sign in with their phone number and a one-time code sent on WhatsApp, so there are no passwords to create or forget.

Yes. Members build workout routines, log every set with weight and reps, and see their session history and personal records. The AI calorie tracker identifies a meal from a photo and logs calories, protein, carbs and fat, and a daily food log tracks intake against calorie and macro targets.

Inkuity.fit keeps members engaged between visits with check-in streaks, visible progress (personal records and consistency scores), workout suggestions and a referral program. Automatic WhatsApp reminders catch renewals before they lapse, and attendance history shows owners who has stopped coming so they can follow up.

Each member gets a referral code to share with friends. Referrals are tracked on your Referrals page, so you can see who is bringing in new members and reward them.

Yes. You can send time-bound announcements that reach members as push notifications, email and in-app notices, for holiday hours, new classes, offers and so on.

Yes. Members can rate and review your gym and send feedback from their portal. Reviews and feedback appear on your dashboard so you can respond and improve.

The dashboard and Analytics page show check-in trends, peak hours by time of day, new versus returning visits, your membership breakdown (active, trial and expired), revenue and net profit, and how each compares with the previous period.

The Peak Hours chart counts real check-ins by hour of the day, so you can see when the floor fills up and plan staff, classes and cleaning around it.

Yes. Inkuity.fit uses AES-256 encryption, a PostgreSQL database with row-level security policies, HttpOnly session cookies and bot protection. Member data is never sold to third parties, and data handling follows GDPR principles.

You do. Your gym, member and payment records are yours, you can export them as CSV files at any time, and Inkuity.fit never sells them to third parties. See the Privacy Policy for full details.